Most UAE spare-parts houses sell genuine, aftermarket, and used from the same roof. SummitCode Agentic ERP keeps one live catalog from the warehouse aisle to the counter — so the number on the shelf is the number on the screen.
Run a workshop as well as the counter? See the sister playbook for Auto garages, or step back to the Automotive overview to compare the two. Other playbooks sit on the Industries hub: Construction, Food Distribution, and Manufacturing. Platform fit: Agentic ERP. VAT: UAE Compliance.
This page does not name clients, branch counts, or market-size figures. Published operations profiles stay on the Case Studies hub. Bring your catalog to Contact if you want a scoped conversation.
The WhatsApp list and the spreadsheet do not match the shelf. Staff promise a part that left yesterday, or hide a bin the list never knew about.
The same filter has three supplier codes and an OEM number. If search cannot cross-reference, the counter guesses — or sends the customer to a rival.
A used compressor and a genuine one are not the same item. Mixed prices on one line make margin and warranty arguments later.
The Dubai till shows two. The Sharjah warehouse has twenty. Nobody sees both books while the customer is waiting, so you buy again or lose the ticket.
Duty, freight, and tax land after parts are already on the shelf. Finance reconstructs cost; the counter already sold at yesterday’s guess.
The till, the trade account, and the export invoice need different prices and terms. One Excel column cannot hold all three.
Start with the catalog the counter already uses. AI coworkers come after those records are trusted — they chase exceptions; they do not invent stock.
Genuine, aftermarket, and used on one catalog. Each tier keeps its own quantity, price, and warranty language.
Search by vehicle, OEM number, or supplier code. The counter sees what fits and what is actually on hand.
Showroom, warehouse, and a second store as locations on the same item — not parallel workbooks.
Counter, trade, online, and export each get a list. Terms sit with the customer, not in a chat thread.
Local invoices carry the tax fields finance needs. See UAE Compliance. Not a certified-software claim.
A return, a warranty claim, or a core exchange is a tracked document — not a voice note that never hit the book.
Treat any staged path on Agentic ERP as a sequence, not a go-live date. Spare-parts work starts with the catalog and the till — then B2B and export. Bring that file via Contact.
It is one live system for catalog, stock, prices, invoices, and follow-ups. Genuine, aftermarket, and used parts share the same catalog the counter can trust. AI coworkers can later chase stockouts, draft purchase orders, and follow up credit accounts — after those records exist. They do not replace a counter manager.
Yes. Condition tiers sit on the same catalog: genuine, aftermarket, and used. Each tier keeps its own quantity, price, and warranty language. The counter should not hunt three WhatsApp lists to answer one customer.
Staff type a make, model, year, or an OEM / cross-reference number and see parts that actually fit — with quantity on hand. That cuts the walk to the warehouse while the customer is waiting at the till.
Yes. A Dubai showroom, a Sharjah warehouse, and another store can share one catalog with quantity per location. Staff see what they can sell today, not what a spreadsheet said last week. Transfers stay in the same book.
Local invoices should carry VAT when the sale is taxable. Re-export through the UAE aftermarket hub often follows a different treatment than a walk-in sale. SummitCode helps you issue VAT-ready invoices and keep landed cost with the stock, so finance is not reconstructing tax after parts are already on the shelf. This is not legal or tax advice; your accountant confirms treatment per shipment.
Bring how you search a part today, where stock actually sits, and how walk-in versus trade versus export get priced. SummitCode will say whether the catalog, the branches, or both come first.
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